Join The Changing Social Team

Reporting To: Head of Strategy & Change 
Location: UK – any locations, (remote/hybrid)

Job Summary

Changing Social is a Microsoft 365 Adoption and Change Management Consultancy. The senior ACM role sits within the Strategy and Change team. Our senior ACM consultants drive and deliver customer success, proactively build net new business opportunities, and support the development of junior ACM consultants in region. Our senior consultants also proactively review, refine, and reinvent our services to ensure we maintain a strong and relevant market position.  

There is a requirement for PROSCI, APMG or industry equivalent change certificate.

Your Experience

• ~5 years change management experience, including industry recognised certifications  
• Able to demonstrate clear examples of executing a change and adoption strategy  
• Able to articulate and demonstrate Microsoft 365 and its potential business value 
• Confident leading C-level customer conversations, building new upsell opportunities  
• Understanding and confidence working to a team utilisation target  

Description of job and attributes  

• Own and manage your customer delivery work to the appropriate time scales and quality 
• Deliver customer success and become a trusted advisor within our customers 
• Be responsible for understanding, managing, and driving your utilisation  
• Be the lead point of contact between Changing Social and your customers 
• Work with the PMO to provide customer updates, milestone, and status reports  
• Create and deliver adoption and change management strategies for our customers 
• Design communication and training plans working closely with our respective teams 
• Identify further opportunities in your customers to deliver services and success 
• Support in region management activities, pre-sales, scoping and statement of work writing 
• Contribute to the creation and innovation of the services Changing Social offer 
• Where possible, attend external events to enhance Changing Social’s brand 
• Mentor and support junior ACM consultants to develop and grow  

Your attributes 

• Engaging, personable and experienced change manager, with a proven record of delivering tangible digital change, influencing people and behaviours.  
• Is passionate about, new ways of working, digital technologies, behavioural and organisational change. Comfortable talking to C-Level stakeholders and wider business audiences. 
• Detail and results orientated, focused on customer success, and supporting Changing Socials business goals. With an ambition to grow, learn, develop, and work out loud. 

Note – We are not looking for Project Change Managers or Program Change Managers. We are looking for industry qualified professional Change Managers with Digital Transformational experience. 

Please email your resume to [email protected]

Reporting To: Head of Strategy & Change 
Location: US, East Coast (remote/hybrid)

Job Summary

Changing Social is a Microsoft 365 Adoption and Change Management Consultancy. The senior ACM role sits within the Strategy and Change team. Our senior ACM consultants drive and deliver customer success, proactively build net new business opportunities, and support the development of junior ACM consultants in region. Our senior consultants also proactively review, refine, and reinvent our services to ensure we maintain a strong and relevant market position.  

There is a requirement for PROSCI, APMG or industry equivalent change certificate.

Your Experience

• ~5 years change management experience, including industry recognised certifications  
• Able to demonstrate clear examples of executing a change and adoption strategy  
• Able to articulate and demonstrate Microsoft 365 and its potential business value 
• Confident leading C-level customer conversations, building new upsell opportunities  
• Understanding and confidence working to a team utilisation target  

Description of job and attributes  

• Own and manage your customer delivery work to the appropriate time scales and quality 
• Deliver customer success and become a trusted advisor within our customers 
• Be responsible for understanding, managing, and driving your utilisation  
• Be the lead point of contact between Changing Social and your customers 
• Work with the PMO to provide customer updates, milestone, and status reports  
• Create and deliver adoption and change management strategies for our customers 
• Design communication and training plans working closely with our respective teams 
• Identify further opportunities in your customers to deliver services and success 
• Support in region management activities, pre-sales, scoping and statement of work writing 
• Contribute to the creation and innovation of the services Changing Social offer 
• Where possible, attend external events to enhance Changing Social’s brand 
• Mentor and support junior ACM consultants to develop and grow  

Your attributes 

• Engaging, personable and experienced change manager, with a proven record of delivering tangible digital change, influencing people and behaviours.  
• Is passionate about, new ways of working, digital technologies, behavioural and organisational change. Comfortable talking to C-Level stakeholders and wider business audiences. 
• Detail and results orientated, focused on customer success, and supporting Changing Socials business goals. With an ambition to grow, learn, develop, and work out loud. 

Note – We are not looking for Project Change Managers or Program Change Managers. We are looking for industry qualified professional Change Managers with Digital Transformational experience. 

Please email your resume to [email protected]

Reporting To: PMO Director   

Location: Remote/Bristol   

Salary: Dependent on experience.   

Role: Full Time   

Job Summary

This is an exciting opportunity for a Project Manager and be part of an innovative consultancy. The role will be varied, fast paced, and offer significant learning and development opportunities for personal growth. You will be a pivotal part of the business’s growth in the coming months and years.   

Responsibilities   

• End to end ownership of medium to large multiple customer facing & internal Projects.   
• Ensuring the smooth flow of information and communication between the Project and key internal and external stakeholders   
• Monitoring and reporting – manage project controls, reporting to Director of PMO on project status, develop status reports & keep project documentation up to date   
• Planning and scheduling across all Projects.   
• Running customer and internal project meetings to facilitate Project updates   
• Stakeholder relationship management – engaging with a wide range of internal and external stakeholders   
• Managing milestones and activities, ensuring that activities are being delivered internally and externally.   
• Managing Project milestone costs, ensuring we are billing milestones on time and highlighting any potential risks ahead of time.   
• Risks & Issues – identifying and reporting on risks and issues during Customer engagements.   
• Supporting the PMO Director with building and helping to develop the PMO for scale.   

Your Attributes  

• 3-4 years minimum Project Management experience.   
• Someone who is detail orientated, incredibly organised with a logical and systematic approach   
• Strong interpersonal and communication skills with the confidence to liaise effectively internally and also with our Customers   
• You are pro-active and therefore able to work on your own initiative and as part of a team, managing your time effectively   
• Using Project Management skills to plan, schedule and support the coordination of delivery against tight time frames   
• Prioritisation of personal workload, to meet tight and conflicting deadlines and being aware of workloads within the team and deadlines which may require support   
• Excellent time management skills   
• Knowledge of the Office 365 suite (Outlook, Word, Excel, PowerPoint, SharePoint and Microsoft Teams) a more broader knowledge of the M365 stack would also be desirable.   

Please email your resume to [email protected]